Advance Ticket Sales
Rheingau Musik Festival Servicegesellschaft mbH & Co. KG
P.O. Box 1125
D-65367 Oestrich-Winkel
Ticket and information hotline
+49(0))611 - 79 49 680 (Mo.-Fr.: 9.30 a.m. to 5.00 p.m.)
www.rheingau-musik-festival.de
Ordering tickets
Ticket orders from this website, using the online form provided, will be accepted by our advance ticket sales people, and are equivalent to written orders. The orders will be processed in the sequence of their arrival by post or email. Subsequent alterations to your order are not possible. After booking your tickets, you will receive an invoice by post, which must be paid within 14 days. Otherwise the tickets will be offered for sale again. The tickets will be dispatched after receipt of payment. The prices are to be understood as final prices.
Orders using E- POSTBRIEF
If you are a registered E-POSTBRIEF customer (the electronic letter service of the German Post Office), then you can send your ticket order as an E-POSTBRIEF to our advance tickets sales office. Your order will then be given preferential
treatment following the four-week advance sales period for the festival’s
sponsors (which ends on 24 February 2012). Please note that you first have to register on the website of E-Post.
If you want to place an order using E-POSTBRIEF, please send an E-POSTBRIEF to karten@rheingau-musik-festival.epost.de, and provide the following information:
- your complete postal address
- date, time, title of event
- number of tickets required
- desired/alternative price category
Please note that we can only process orders that include these full details.
After
your order has been processed, then after 1 March 2012 we will inform you in
writing whether we can provide the tickets you want.
As of May, following publication of the festival magazine Divertimento,
when you order festival tickets by E- POSTBRIEF you will receive a discount of
10 per cent. And the first 250 people who as from 23 June write in requesting
remainder tickets by E-POSTBRIEF will enjoy a discount of no less than 25 per
cent.
By submitting your order, you automatically accept the General Terms and Conditions of the Rheingau Music Festival Group. Subsequent alterations to your order are not possible. After booking your tickets, you will receive an invoice by post, which must be paid within 14 days. Otherwise the tickets will be offered for sale again. The tickets will be dispatched after receipt of payment. The prices are to be understood as final prices.
Discounts
For schoolchildren, students, trainees, young people performing military or civilian service (in each case up to their 27th birthdays) and for the unemployed. Discounts are available both in advance sales and at the box office on the actual evening. The concert ticket is valid only in conjunction with the relevant confirmatory identification. The discount does not apply for the children’s and cushion concerts, the gala concerts, the “Steinberger Tafelrunde” and the musical-literary wine-tasting.
A note to members of the Rheingau Musik Festival e.V.
Since the number of patron members is rising steadily, to our gratification, there may be bottlenecks in certain price categories, despite the exclusive service in advance sales. So please don’t forget to state your alternative wishes. Please also note that for the same reason at some concerts we have to restrict the number of possible orders to two tickets per member.
The CombiTicket of the RMV for the Rheingau Music Festival
If you have any questions concerning the RMVCombiTicket or the how-to-get-there options, feel free to use the RMV Hotline under +49 (0)18 05 /7 68 46 36 or the ESWE Information Hotline under +49 (0)6 11 / 45 02 24 50. Or you can consult the relevant website under
www.rmv.deShuttle service
For the concerts in Eberbach Monastery and for the “Steinberger Tafelrunde” (30 July) and the events at Vollrads Palace, in view of the shortage of parking options there, we additionally offer a special bus service in conjunction with the ESWE. Take the RMV’s buses and trains to Wiesbaden Main Station.
There, at 70 and 60 minutes before the concert begins, the ESWE special buses will start from Platform D. You can also board the buses at the Platz der Deutschen Einheit, Platform B, and at the P&R-Platz Kahlemühle (Wiesbaden-Biebrich), 5 minutes later in each case. For our major events at Johannisberg Palace on 30 June, 1 July, 2 July and 3 July, we have arranged for a shuttle service with ESWE buses from Geisenheim before and after the events, in addition to the shuttle buses from Wiesbaden. Please consult the signage on the spot.
General remarks
Please be aware that the venues of the Rheingau Music Festival will sometimes differ from conventional concert halls in terms of acoustics, indoor climate and architecture. In the lower price categories, too, particularly inside the churches, you have to anticipate that the view of the stage will be sometimes considerably, and in some cases totally impeded. At all events organised by the Rheingau Music Festival, Rheingau wine is served before the concert and in the breaks. In Eberbach Monastery, snacks are available one hour before each event.
Returning tickets
It is not possible to return and exchange tickets, not even for orders only partially met. Changes in line-ups and programmes do not entitle customers to return the tickets. Only if an event is cancelled in its entirety will the purchase price be reimbursed within a period of two months if the tickets concerned are presented at the advance ticket sales office. If an event has to be aborted after it has begun, no compensation can be paid.
